Terms and Conditions

Last updated August 17th 2025

Overview

This website is operated by Nutrinana. Throughout the site, the terms “we”, “us”, and “our” refer to Nutrinana.

Nutrinana is based in Kent, United Kingdom.

If you have any questions about these Terms of Use, our products, or our Services, please contact us by email at info@nutrinana.co.uk.

Nutrinana provides this website, including all information, tools, and services available from this site (the “Service” or “Services”), to you, the user, conditioned upon your acceptance of these Terms of Use (“Terms”).

By visiting our site, engaging with our content, or purchasing Nutrinana products through linked third-party platforms, you agree to be bound by these Terms. These Terms apply to all users of the site, including without limitation visitors, customers, vendors, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with all of the Terms, you may not access the website or use our Services.

Any new features or tools added to the website in the future will also be subject to these Terms. We reserve the right to update or change these Terms by posting updates on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after such changes constitutes acceptance of those changes.

Note: At present, purchases of Nutrinana products are made through third-party platforms (e.g., DELLI). In the future, if direct online purchasing is enabled on this site, additional terms relating to online transactions will apply.

Section 1 - Website Use Terms

By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority and have given your consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse access to the website or Services to anyone for any reason at any time.

You understand that your interactions with this website (not including payment information handled by third-party processors) may involve transmissions over various networks and changes to conform to the technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are for convenience only and do not limit or affect these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

The information provided on this site is for general informational purposes only. While we make every effort to ensure the accuracy of the content, we do not guarantee that information on this site will always be accurate, complete, or up to date.

Any reliance on the material on this site is at your own risk. Historical information may be provided for reference but should not be considered current. We reserve the right to update or modify content on this site at any time, but we are under no obligation to do so. You agree that it is your responsibility to monitor changes to our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products or Services

At present, Nutrinana products may only be purchased through third-party platforms (such as DELLI). Product availability, pricing, and sales terms on those platforms are subject to the policies of the relevant third party.

We make every effort to display product details, images, and descriptions accurately on this website. However, we cannot guarantee that your device’s display will reflect colours or images exactly.

We reserve the right to discontinue or change products, packaging, or content at any time without prior notice. Any product or service offered on this website is void where prohibited by law.

We do not warrant that any products, services, or information obtained through this website will meet your expectations, or that any errors on the site will be corrected.

Section 6 - Accuracy of Account or Order Information

Since purchases are currently processed via third-party platforms, any billing, shipping, or account information you provide will be handled in accordance with those platforms' terms and policies.

If Nutrinana introduces direct ordering through this website in the future, you agree to provide accurate, current, and complete information for any purchases or account registrations. You will also be responsible for keeping your information up to date (e.g., contact details and payment information).

Section 7 - Third-Party Tools and Integrations

Our website may provide access to or embed third-party tools, features, or services (such as Instagram content, review widgets, or consent management banners) over which we have no control or responsibility.

You acknowledge and agree that any use of such third-party tools or integrations is provided on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind. We do not endorse or assume liability for your use of these tools.

Your use of third-party tools is entirely at your own risk, and it is your responsibility to ensure that you are familiar with and agree to the terms provided by the relevant third-party provider(s).

We may also introduce new features or integrations in the future. Any such additions will also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9 - User Reviews, Feedback, and Other Submissions

If you submit reviews, feedback, suggestions, ideas, proposals, or other materials to us (whether through our website, email, or other channels) (collectively, “Submissions”), you agree that we may use, edit, publish, and distribute such Submissions in any medium without restriction.

You acknowledge that:

1. We are under no obligation to maintain Submissions in confidence.
2. We are not required to provide compensation for Submissions.
3. We may choose, but are not obligated, to respond to Submissions.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your Submissions will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Submissions will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Submissions. You are solely responsible for any Submissions you make and their accuracy. We take no responsibility and assume no liability for any Submissions posted by you or any third-party.

Section 10 - Personal Information

Your submission of personal information through the website (including when placing an order, submitting a review, or contacting us) is governed by our Privacy Policy. To view our Privacy Policy, please see here.

Section 11 - Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have placed an order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions outlined in these Terms of Service, you are prohibited from using our website or its content:

1. for any unlawful purpose;
2. to solicit others to perform or participate in any unlawful acts;
3. to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
4. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
6. to submit false or misleading information;
7. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
8. to collect or track the personal information of others;
9. to spam, phish, pharm, pretext, spider, crawl, or scrape;
10. for any obscene or immoral purpose; or
11. to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our website or Services will be uninterrupted, timely, secure, or error-free.

We do not warrant that any results obtained from the use of the website or our products will be accurate or reliable. From time to time, we may remove or suspend access to the website, or discontinue Services or products, without prior notice.

You expressly agree that your use of, or inability to use, the website and Services is at your sole risk. Except as expressly stated by us in writing, the website, its content, and all products and Services provided are made available to you “as is” and “as available,” without any representations, warranties, or conditions of any kind, whether express or implied. This includes, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Nutrinana, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law

Section 14 - Indemnification

You agree to indemnify, defend and hold harmless Nutrinana and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 15 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.